City of Waterloo Permits Powered by Tyler Technologies

Forgot Password

For security reasons, we do not send or display your password. Instead, we ask that you verify your identity and provide a new password.

Company Identity Verification
In order to reset your password we must first verify your identity. Please provide the following information.

* Business Name
* Start of business date


Contractor Account Profile
* Current Username 7-100 characters (letters and numbers only)
* New Password 7-24 characters (a-Z, including special characters)
* Confirm Password